Shipping & Returns

 SHIPPING

 

All orders are generally processed within ten (10) business days.  Orders are shipped via UPS ground and shipping charges apply.   Shipping charges will be added at checkout.  Please note that UPS does not deliver to PO Boxes. 

 

Serge Normant® currently ships within the 48 contiguous states.

 

RETURN POLICY

 

Unused Merchandise:
Serge Normant will be happy to accept returns for credit for any unused merchandise returned within 30 days of purchase.

 

To return unused merchandise:
Simply enclose a note with your receipt (please note it must be a receipt from Override Cosmetics and not from any other vendor, name, address, telephone number, and return explanation and put it in the box with your product.

 

Ship all returns of unused merchandise to:

 

PDR
Attention:  Serge Normant® Returns
40 Saw Mill Pond Road
Edison, NJ  08817

 

When we receive your returned order, we will issue a credit to the credit card used for purchase within 30 days of receipt of your returned order in the amount of your original purchase (unfortunately, we cannot credit your shipping charges). We will notify you by email, phone, or mail once this has been completed.

 

Used Merchandise:
Unfortunately and without exception, we cannot accept returns on used products.

 

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